cbaji 2 Privacy Policy

cbaji 2 places the highest importance on its users' privacy. This privacy policy explains what information is collected from users of the cbaji 2 website and related services (collectively, the "Platform"), why it is collected, and how it is managed.

This policy applies to all registered members, visitors, and guest users of cbaji 2. By accessing or using the Platform, you consent to the processing of information described in this policy. Your overall relationship with cbaji 2 is governed by the Terms and Conditions, which should be read together with this privacy policy.

This policy may be available in both English and Bengali. In the event of any conflict in interpretation, the Bengali version shall apply.

Various types of information are collected to improve your experience on the cbaji 2 platform and to meet the normal requirements of service delivery. A detailed description of that information is provided below.

2.1 Registration and Identity Information

The following information must be provided when creating an account:

• Full name and date of birth
• Mobile number and email address
• National ID or passport number (for identity verification)
• Permanent address

2.2 Financial and Transaction Information

The following information is collected for deposits and withdrawals:

• bKash, Nagad, or Rocket number
• Bank account number and bank name (for bank transfers)
• Transaction history and amounts

2.3 Technical Information

Information collected automatically while using the Platform:

• IP address and device type
• Browser and operating system information
• Login time and session information
• Cookies and tracking data (see Section 6)

2.4 Gaming Activity Information

Records of participation in slots, live casino, sports betting, and other games, betting history, win/loss information, and bonus usage details are stored. This information is monitored in accordance with the Responsible Gaming policy and used to assist users when needed.

cbaji 2 uses collected information only for specific and lawful purposes. It is not sold or transferred to third parties for commercial gain.

3.1 Service Operations

• Account creation, management, and verification
• Processing deposits and withdrawals
• Providing bonuses and promotional offers
• Managing the VIP program and calculating cashback

3.2 Security and Identity Verification

• Detecting and preventing fraudulent activity
• Ensuring account security
• Age verification — only persons aged 21 or above may participate on cbaji 2

3.3 Customer Support

Your information is used to provide assistance via 24/7 live chat and email. Support history is stored so that more efficient service can be provided in future contacts.

3.4 Responsible Gaming Monitoring

Gaming activity information is analysed, and if signs of excessive play are identified in any user, cbaji 2 may take appropriate action.

3.5 Communication and Notifications

Your contact information is used to send transaction notifications, security alerts, and information about new promotional offers. You may opt out of marketing communications at any time.

cbaji 2 uses industry-standard security technology to protect your personal and financial information. The key security measures are outlined below.

4.1 Encryption and SSL

All communication on the Platform is encrypted using SSL (Secure Socket Layer) technology. All information exchanged between your browser and cbaji 2's servers cannot be read by third parties.

4.2 Data Storage

User information is stored on secure servers. Server access is strictly controlled, and only authorised staff can access the necessary information.

4.3 Password Security

Passwords are never stored in plain text — only encrypted hashes are stored. OTP-based verification further strengthens account security.

4.4 Security Breach Notification

If a data breach occurs, cbaji 2 will notify affected users as quickly as possible and take the necessary steps to minimise harm.

cbaji 2 does not sell your personal information. However, specific information may be shared with third parties in limited circumstances.

5.1 Payment Processors

Information required to complete transactions via bKash, Nagad, Rocket, or bank transfer is shared securely with the relevant payment service providers.

5.2 Technology and Software Partners

Game studios including Pragmatic Play, PG Soft, JILI, and Evolution provide the technology to operate games. These studios receive only the minimum information necessary to ensure the gaming experience.

5.3 Legal Obligations

cbaji 2 may disclose information when legally required to do so in response to court orders, lawful requests from law enforcement agencies, or to assist in fraud investigations.

5.4 Business Transfers

In the event of a business merger or acquisition, user information may be transferred. In such cases, the terms of this privacy policy will remain binding.

The cbaji 2 platform uses cookies and similar tracking technologies. These help improve the quality of the service and personalise your experience.

6.1 Essential Cookies

These cookies are essential for maintaining login sessions, security verification, and processing transactions. They cannot be disabled.

6.2 Functional Cookies

These cookies are used to remember your preferred language, keep you logged in, and save your gaming preferences. They can be turned off through browser settings, though some features will not be available if you do so.

6.3 Analytics Cookies

These cookies help analyse Platform usage statistics and improve the quality of the service. The information collected is kept anonymous.

cbaji 2 respects your rights over your personal information. Your main rights are outlined below.

7.1 Right to Access

You may request a copy of your personal information stored with cbaji 2 at any time. It will be provided within a reasonable time of receiving the request.

7.2 Right to Correction

If there is any error in your stored information, you can contact cbaji 2's support team to have it corrected. Proof of identity may be required for verification.

7.3 Right to Opt Out of Marketing

If you do not wish to receive promotional emails or notifications, you may request to stop them at any time. Mandatory transaction-related notifications will always be sent.

7.4 Right to Close Account

You may request to close your cbaji 2 account at any time. Even after the account is closed, financial transaction records, identity verification information, and gaming history will be retained for the required period under legal obligations.

7.5 Right to Lodge a Complaint

Any concerns or complaints regarding this privacy policy may be sent directly to cbaji 2's support team. To learn more about us, visit our About Us page.

cbaji 2 does not retain collected information for longer than necessary. The retention period depends on the type and purpose of the information.

8.1 Active Account Information

All information is retained for as long as the account is active. This information is essential for service delivery, customer support, and security.

8.2 Closed Account Information

Even after an account is closed, financial transaction records, identity verification information, and gaming history are retained for a specified period as required by law.

8.3 Technical Logs

IP logs, session data, and technical information are generally retained for a short period and are then automatically deleted.

cbaji 2 strictly enforces a 21+ age policy. Any person under the age of 21 is strictly prohibited from creating an account or using the Platform.

Age verification information is collected at the time of registration. If cbaji 2 confirms that a user is under 21, their account will be closed immediately and the associated information will be deleted.

cbaji 2 commits to taking prompt action upon receiving a complaint from a parent or on behalf of a minor.

cbaji 2 reserves the right to modify this privacy policy as needed. If changes are made, the new version will be published on this page and the "Last updated" date at the top of the page will be updated.

Registered members will be notified of significant changes by email or SMS. Continued use of the Platform after changes are made will be taken as your agreement to the new policy.

If you have any questions about this policy, contact cbaji 2's 24/7 support team via live chat or email. For answers to common questions, you can visit our FAQ section.