Safe Gaming

cbaji 2's commitment to responsible gaming

cbaji 2 believes that gaming is entertainment — not a burden. On this page we discuss how you can keep your gaming habits under control, which signs indicate a problem, and where to get help if needed.

For ages 21+ Self-control tools 24/7 support
21+

All casino and betting activities at cbaji 2 are for people aged 21 and above only.

Our approach

Gaming is entertainment, not a source of income

Before playing at cbaji 2, one thing is important to understand clearly — online gaming is a form of entertainment, but every bet carries the risk of losing money. There is no guarantee of winning at a casino in the long run. So only bet what you are comfortable losing.

Our Terms and Conditions detail the rules on gaming restrictions and account management guidelines. Reading them will help you make more informed decisions about your play.

When gaming is a regular part of your leisure, it can be enjoyable. But if the urge to play becomes uncontrollable, household money is being spent on bets, or stress is building up — those are signs of a problem. In situations like these, cbaji 2 is ready to support you.

Under cbaji 2's Privacy Policy, your personal information is kept secure and no details relating to self-exclusion or limit settings are shared with third parties.

Please note: The minimum age to participate in all gaming and betting activities at cbaji 2 is 21. Allowing minors to open an account or play games is strictly prohibited.
You are in control

Tools to keep yourself safe

cbaji 2 offers you several features to manage your own gaming experience.

Deposit Limit

Set a maximum amount for daily, weekly, or monthly deposits. Once a limit is set it takes effect immediately; if increased, it takes effect after 7 days.

Time Limit

Restrict the duration of a continuous gaming session. When the set time is up, the session will end automatically so you do not spend more time than intended.

Self-Exclusion

Suspend your own account for a set period — from 30 days up to permanently. While suspended you will not be able to log in and all promotional communications will stop.

Betting History

View a complete history of your gaming activity — how much you have wagered, how much you have lost, and how much time you have spent. This information will help you make informed decisions.

Support Service

Reach cbaji 2's 24/7 live chat and email support in Bengali or English. Our team is always ready to help with any aspect of managing your gaming.

Reality Check

At regular intervals cbaji 2 will remind you how long you have been playing. These reminders help you stay connected to real life.

Act now

Set your own limits

Submit a request to set limits on your account using the form below. Our support team works 24/7 — your request will be processed promptly.

You can also request a limit via live chat or email. Our support team can assist you in Bengali.
Stay Alert

Recognise the early warning signs

If more than one of the signs below applies to you, seek help now.

Chasing losses by playing again and again Thinking about placing bigger bets to win back lost money — this mindset is called "chasing losses" and is a clear sign of problem gaming.

Spending household money on bets Using money meant for rent, food, or other family necessities on gaming can lead to serious financial hardship.

Hiding it from family or friends Concealing your gaming from people close to you, or lying about it, is a sign of internal conflict.

Restlessness or irritability when not playing Feeling moody, anxious, or unsettled when you cannot play may be a sign of dependence.

Spending more time than planned Starting with "just a little" and losing hours, or continuing to game instead of spending time on work or family.

Betting with borrowed money or loans Borrowing from friends, family, or financial institutions to fund gaming is an early sign of serious financial trouble.

Get help

Where to turn if you have a problem

You do not have to carry a gaming problem alone. Family, friends, and professional support are there for you.

cbaji 2 Support Team

Our 24/7 live chat and email support are available in Bengali and English. Contact us to self-exclude, set limits, or close your account — our team will help without judgement.

Family and Close Ones

Talk openly with family and trusted friends. Their support and presence is the most effective resource for dealing with the situation. Let them know how you are and do not hesitate to ask for help.

Professional Counselling

Visit a mental health professional or counsellor. In Bangladesh, the mental health departments of government hospitals and private counselling centres offer specialist advice on gaming addiction.

Our commitment

cbaji 2's safe gaming policy

Age Verification

Age verification is mandatory during account registration. Accounts belonging to anyone under 21 are closed immediately.

Data Protection

Your personal and financial information is kept secure through SSL encryption and a secure payment gateway.

Active Monitoring

If unusual gaming patterns are detected, cbaji 2 will proactively reach out to the member concerned.

Sensitive Support

Our support team always treats members who are experiencing difficulties with respect and empathy.

Build healthy habits

Tips for playing responsibly

  • Set a budget before you start gaming and stay within it.
  • Never increase your bets out of emotion to try to recover lost money.
  • Take regular breaks — avoid long uninterrupted sessions.
  • Do not play while under the influence of alcohol or when you are emotionally unsettled.
  • At cbaji 2, the chance of losing is just as real as the chance of winning — always keep that in mind.
  • Treat gaming as entertainment, not as a source of income.
  • Spend time on other hobbies and social activities — gaming should not be your only leisure.
  • If you have any doubts, contact the cbaji 2 support team without delay.

Read our FAQ — it has answers to common questions about responsible gaming, account limits, and self-exclusion.

Frequently asked

Questions about responsible gaming

Go to the Responsible Gaming section in your account settings to set a daily, weekly, or monthly deposit limit. You can also contact our 24/7 live chat or email and our support team will help you. Once a limit is set, it takes effect immediately.

Yes. When self-exclusion is activated, your account is temporarily suspended, but your balance remains secure. You can withdraw it after the self-exclusion period ends. For permanent exclusion, contact our support team to arrange a withdrawal of your balance.

Due to personal data privacy, we cannot share account information with third parties. If you are concerned about a family member's gaming, speak with them directly and seek help from a professional counsellor. Our support team can offer guidance on this.

Yes. cbaji 2 verifies age during registration and does not allow anyone under 21 to create an account. We enforce this strictly through an identity verification process. If underage use is detected on any account, immediate action is taken.

Yes, the rules are intentionally different. Lowering a limit takes effect immediately so you can protect yourself quickly. Raising a limit has a 7-day waiting period — this helps prevent impulsive decisions and allows time for a considered choice.

In Bangladesh, the mental health departments of government medical college hospitals provide treatment for gaming and behavioural addiction. You can also visit a private psychologist or counsellor. As a first step, talk to a family member or trusted friend and let the cbaji 2 support team know — we will help point you in the right direction.